Shipping Policy
Order Processing
All orders are carefully processed and dispatched within 1-2 business days. Once your order is handed over to the carrier, you will receive a shipping confirmation email containing your tracking details.
Delivery Times
International Shipping (Including US): 7-12 business days. We partner with reliable global carriers to ensure your items arrive safely. Please note that weekends and national holidays are not considered standard transit days.
Tracking Your Order
You can monitor your package's journey at any time using the tracking link provided in your confirmation email. Please allow up to 24-48 hours for the carrier's system to update the initial tracking status.
Customs, Duties, and Taxes
We are proud to ship internationally. However, please be aware that any local import duties, taxes, or customs clearance fees levied by your country's government are the responsibility of the recipient and are not included in our shipping costs.
Delayed or Lost Packages
While we experience very few transit issues, unexpected carrier delays can occasionally happen. If your package has not arrived within the estimated 12 business days, please contact our support team immediately. We will step in to resolve the issue, locate your package, or arrange a replacement.